Frequently asked questions

You have a question? We have an answer!

Please check out our FAQs below. If you can't find the answer to your question, feel free to. contact us at [email protected].

Faq

If you still have questions, don't hesitate to reach out. We're here to help and make sure you have the best experience possible!

Is the vegan pizza gluten free?

None of our dough is gluten free. We do have a Cauliflower pizza crust option available  (Cauliflower crust is an in-store purchases only)

Do we deliver?

We provide delivery exclusively via UberEats. For large catering orders we can arrange delivery depending on your location and order. 

How do you order a pie?

You can order a pie anytime of the day. For 5 pies or less you can order directly in-store. Full payment must be made before order is processed for both pre-orders and same day orders. 

Can I preorder and pick up at a later time?

You can preorder and pay in full. Preorders must be made 24 hours prior. 

WHERE CAN I FIND YOU?

We currently have three locations in NYC: 

Brooklyn: 93 Howard Ave, Brooklyn, NY 11233

Queens: 205-01 Linden Blvd Store B, Queens, NY 11412

Manhattan: 321 E Houston St, New York, NY 10002

Are we on any deliverY apps?

Yes. We can be found exclusively on UBEREATS. Please select any of the order now buttons on our sites to be redirected to UBEREATS

Do we serve Halal?

Unfortunately at this time we do not serve halal. We hope to offer this option in the near future. 

Do we serve Kosher?

Unfortunately at this time we do not serve Kosher. We hope to offer this option in the near future. 

Do we have garlic knots?

Not available daily.

DO WE TAKE CASH?

Cuts & Slices accepts cash, debit and credit cards. We do not accept EBT.

Do we have more vegan options?

We offer vegan specialty toppings each day. Please ask a Cuts & Slices team member for assistance.

Do we sell wings? Do we have salad?

We do not offer wings or salad at the moment. 

DO WE Sell pork?

At Cuts & Slices we do not serve any pork. (Our pepperoni is beef)

WHAT IS ON THE CATERING LIST?

Please refer to our catering list tab. 

DO WE SERVE ANYTHING ELSE BESIDES PIZZA?

We serve many items besides pizza such as Salmon bites, Oxtail pinwheels, Oxtail fried bake and different desert options. 

Do you have a deck? 

Please email us at [email protected] for more information on collaborations or deck.

ARE YOU FRANCHISING? 

Currently we are not looking to franchise Cuts & Slices. If we ever decide on bringing on investors we will make an announcement. 

Please email us at [email protected] for more information on collaborations or deck.

Who owns Cuts & Slices? Do they own both BK and Queens? 

Cuts & Slices, Inc is owned by Ashlee & Randy Mclaren. Cuts & Slices in Brooklyn and Queens are both owned by the Mclaren’s. 

I’m An influencer, will you pay me for promo?

We appreciate all the love and support. We support every influencer that uses their platform to promote positivity. We unfortunately do not pay for promo and have never paid for any promotion. 

When was Cuts & Slices Established?

Cuts & Slices was established in February of 2018. 

Where can I send a complaint? 

I had an issue during my visit how can I get in contact with someone? Please email us at [email protected]

I just left the shop and they forgot something I ordered. What should I do? 

Please send a full picture of your receipt and a brief summary of items missing and we will do our best to assist you

Do you ship pizza?

We are always innovating and creating new products for Cuts & Slices. We hope to provide shipping in the future. 

DO YOU HAVE LONG LINES? HOW LONG IS THE WAIT?

We no longer have long 3 hour wait lines since our expansion. Our take out time now varies from 5 min-25 min. Weekdays and weekends also make a difference in wait times. All pies are made fresh to order and could take from 30 min- 1hr. 

★ It’s so much more than just a slice—it’s our way of life ★ Pull up beloved
★ It’s so much more than just a slice—it’s our way of life ★ Pull up beloved

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